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Manufacturer Warranty Information.
All Bikes & Frames sold by LK Bikes are covered by a warranty specific to the manufacturer. This covers manufacturing defects.
Please note the warranty does not cover the following:
The following is the direct information/Links to detailed warranty information from the manufactures.
To make sure the warranty procedure of your bike will be fast and hassle-free to you we ask you to:
A) Wait for the Decision
We can log the warranty for the part and wait for the decision/outcome before the bike is ready for collection. Please note this time can vary and is down to each manufacture to come to a decision on whether the item/part is covered under warranty.
This Warranty is with the manufacture in question and this decision is made by them not LK Bikes.
As mentioned; the above manufacture’s do not cover labour charges for part replacement or changeover, so there will be a charge for stripping the bike and reassemble if your claim is successful.
B) Pay for the Part upfront and credit when the warranty is approved
The second option is to pay for the replacement part upfront. This is the quickest approach to get you back on the road ASAP. We will log the warranty claim and depending on the outcome from the manufacture in question, if we get an approved claim we will credit you the cost of the part in question.
Please note: There is the occasion that parts or models get discontinued. some manufactures will cover the amount of the old part or model, but there is a difference in cost, this difference will be placed on you as a customer.
But like anything, carbon fibre is not indestructible, and not all damage to carbon fibre will be visible. Compare a carbon fibre part to a metal part. When you damage a metal part, it will bend or deform. When you damage a carbon fibre part, it could break or it could conceal damage from the naked eye.
In other words, just because a carbon part looks normal after an impact or accident does not mean that it is safe to ride.
While it is impossible to list all of the scenarios that can cause damage to a carbon fibre part, below are a few examples. If you experience any of the following, stop riding your bike immediately and get it checked.
• You hit something in the road while riding – a kerb, guardrail, pothole, parked car or anything that causes the bike to stop abruptly.
• An object becomes stuck in the front wheel, causing the bike to stop abruptly.
• You have crashed your bike and it does not feel or sound “right”.
• Your bike is in a roof rack when you drive your car into a garage.
Of course, your specific scenario may be different. Remember, any carbon bike part has the potential to be damaged by a crash or impact. There are tests that can help to determine if a carbon part has been damaged, but here is the bottom line: if your carbon frame, fork or part has been potentially damaged and you have any doubt about its integrity, you should replace it.
If you suspect that your carbon frame, fork or part has been damaged in any way, follow these simple steps:
1. Stop riding the bicycle.
2. Get your bike checked.
3. Replace the damaged frame or parts